Chasing overdue invoices: what steps actually work?
Collecting overdue invoices is one of those issues no one wants to deal with, until the day one invoice goes past its due date, another follows suit, and before you know it, your treasury is feeling the blow. The worst part is that, in most cases, the problem doesn't stem from a major conflict. It arises from small silences, vague promises, and deadlines that keep being pushed back. The good news is that recovering these amounts doesn't have to be a power struggle. When there's a method, proof, and proper communication, many payments are made without dispute. And when they aren't, it's possible to proceed with appropriate legal instruments, without wasting time or losing room for maneuver. In this article, we show how to collect overdue invoices in Portugal, from the first contact to legal action, including what to say, when to say it, and what should never be missing from your documentation.